we're using JETI on Jira Service Desk and want to use it for customer notifications.
I created a Notification Template and an event for 'public comment added'. I would like to attach the last attachment that was shared with customer to the mail which should be possible following this documentation: https://www.meta-inf.hu/display/PLUG/Event+Notifications
However, there is no option to include attachments available.
Is this available for service desk at all?
If it is not answer for your question, feel free to contact us on our support portal here: https://metainf.atlassian.net/servicedesk/customer/portal/1/group/2
Sorry, I copied the interesting part for you:
Render Last Attachment:
#macro (renderLastAttachment $issue)
#set($attachments = $!issue.attachments)
#foreach($attachment in $!attachments)
#if ($!maxAttachmentId == 0 || $!maxAttachmentId < $!attachment.id)
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