Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,464,552
Community Members
 
Community Events
176
Community Groups

7 Productivity Tips When Using a Jira Mobile App

With technology taking over the world the way it is, people have become more dependent on their mobile phones. In fact, in some cases, people treat their phone as if it’s a precious appendage they can’t be parted from. So it goes without saying that they’d want to use it for everything. Particularly work. This has led many software companies to adapt to that need and create mobile versions for people to access on the go. This includes Jira, which can now be integrated with a myriad of mobile apps that help people collaborate on work no matter where they are.

Jira Mobile App.png

Only, staying on top of your work through your phone isn't as easy to do as it is on your laptop. With that in mind, today we're bringing you a solution that could help ease your use of Jira through your mobile phone, and that is Mobile for Jira. Full disclaimer, I am part of the team that developed this solution. The goal of this post is to help you navigate the different ways you can use this Jira mobile app to improve your productivity.

1. Connect it with your service desk 

Integrate your Jira service management with social media channels such as Facebook, Twitter, WhatsApp, and Telegram. With this integration, you will be able to create a more harmonious workflow for all your Jira tickets. After all, getting requests from every channel can be chaotic to deal with. In one place? It's all much more manageable. 

All you would need to do is integrate social media apps with Jira service management. This way, you can get all your customer requests straight to Mobile for Jira, and solve any tickets coming from any channel. This will help you stay organized, and respond to messages in a timely manner.

2. Save your searches and filters

Depending on how large your screen is on your phone, searching for a specific issue you’re currently working on can be time-consuming and seem tedious. That is why the most ideal thing to do in this situation is to save your searches and filters to your homepage. With comprehensive filters so easy to find, you can get to your issues faster and work on them without worrying about losing track of your tasks and projects.

Save filters.png

3. Utilize push notifications

As annoying as they can be in the form of unwanted ads and offers, push notifications are handy when it comes to staying on top of things at work. By ensuring you activate this setting, you can stay apprised of changes and important updates on an issue you’re working on. This is particularly essential if you’re collaborating on a task with a colleague, and you’re waiting on their response. You’ll be able to receive feedback sooner and proceed from there on your end of the work.

Push notifications.png

4. Keep track of time

If there’s one thing we all know, it’s that time has a tendency to fly away from us. The best thing to do is to keep a record of how long specific tasks usually take you, and how to remain consistent or improve your workflow, so it takes less time than it does. This can help you better meet your customer's SLAs and stick to task due dates.

Log work.png

5. Make use of Jira reports in your dashboard 

As a manager, you can gain valuable insight from your Jira dashboard through reporting. It’s not just about how long it takes your team to complete tasks. Jira reports go a little more in-depth into figuring out if there are steps that need to be added or to be eliminated in the work process. It details results, the creation process, the effectiveness of specific collaborations, and what wound up doing well or doing bad. Change might be necessary if things aren't going well, and adopting a new system might take time initially, but in the long run, it should be more efficient and yield better results.

There are various app integrations that can help you figure out the necessary information straight from your dashboard, such as Insight-Asset Management, Dynamic forms for Jira, Custom charts for Jira and eazyBI Reports and Charts for Jira. You can integrate them to your Jira account, and customize them. Then, you can view it all on your dashboard using Mobile for Jira. 

 Jira Reports.png

6. Facilitate the sharing of information

With the help of apps, such as Elements Connect - For Jira, you can bring information or databases from specific hosting sites and CRMs within Jira. Once that integration is in place, you can use Mobile for Jira to view all the information you need from these different places on your phone, all without having to leave Jira or needing to duplicate the content.

 Sharing information.png

7. Integrate it with third-party apps

Many apps on the Atlassian Marketplace offer a great number of services you need. Unfortunately, while they work great on a desktop or laptop, not many Jira mobile apps support third-party integration, making use of them on your phone obsolete as they're not supported. This is what makes Mobile for Jira particularly handy, as it supports this third-party integration and allows you to access the features from your phone.

Conclusion

Being productive in the workplace is vital, and there are many resources out there that help make that happen. Mobile for Jira is one such resource, and we hope with these comprehensive tips, you find if it's the right one for you and your organization.

0 comments

Comment

Log in or Sign up to comment
TAGS

Atlassian Community Events