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1 attachment per field in Jira Service Management

Problem

I love Jira Service Management (Jira Service Desk), but let’s face it, one single field for uploading attachments is sometimes not enough 😞

1.png

Don’t see the problem with this form?

  • Documents and pictures are mixed together

  • No file size restriction, except the global Jira max file size

  • No restriction on the number of files that can be uploaded

  • The signed NDA is split into two PDF documents

  • And BTW, where is the latest version of this NDA form?

 

 

Solution

Because we believe JSM can be even better, we have launched File Field for Jira Server and Data Center. Let’s upgrade the previous form:

2.png

 

1- One information, One field

NDA Form and Professional Pictures are now two separate fields.

Blog Post File Field.png 

 

 

2- Templates are opened from the field itself

No need to search for the NDA Form, it is pre-loaded in the field.

One click to open it, another click to print it after filling it, and a final click to upload the signed version. That’s it.

3.png

4.png 

 

3- Errors are avoided thanks to read-only “how to” fields

Click on the “how to fill” pictures to open them in a lightbox:

5.png

6.png 

 

 

4- File extensions restrictions and max file size are enforced, per field

Users cannot upload 6.61M bitmap files anymore 😅

7.png8.png

 

 

5- Number of files is restricted

Because two pictures of Jon Snow and one file for the NDA are enough!

9.png

 

 

⚠️ Warning

File Field Jira App is very addictive.
Try it for free at your own risks on your Jira Server/DC.

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