Problem with Training section - Progress deleted and double courses

Simon Sahli May 29, 2020

Hi Community,

I have a problem with the "Jira Essentials with Agile" course. I logged in today and now I'm enrolled two times for the same course and my progress (7 from 15) is deleted (see printscreen).
I'm not aware that I did something to cause that problem, at least I don't know how...

Is somebody else having similar problems at the moment?
What can I do to erase one of this courses?
Is it possible to get back my progress of the modules I have already completed for the Agile course?

Thanks guys!

 

Course_Printscreen.JPG

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Soumyadeep Mandal
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May 29, 2020

Hi @Simon Sahli ,

I did face similar kind of error just contact Atlassian University Team and they will solve your issue!

https://community.atlassian.com/t5/Training-Certification/Faced-Problem-in-the-Atlassian-University-Dashboard/td-p/1390505

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Simon Sahli May 29, 2020

Thanks for the answer @Soumyadeep Mandal
I meanwhile also opened a issue regarding this problem at the Atlassian help desk. Let's see what will happen with the courses. I'll inform you.

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