Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Server to Cloud/Data Center Discussion

Good afternoon!  Well the big announcement came out Friday about Support ending in 2024 for Server and a big push to move everyone over to Cloud or Data Center.  This will have a huge impact on our company due to the amount of data we have along with the major cost increase.  I am not sure of the number of folks that will be having to make the jump as well but curious on everyone's thoughts!


We are also in the same situation. The main reason we never moved to cloud was the amount of attachments (data) that we have. When they first did cloud they only offered a limited amount of data, now I believe they charge for it in a tiered way? I have to find the announcement so that I can make sure we are on top of this. Thank you for the reminder!

David Puchosic Community Leader Oct 21, 2020

We're looking at this too and planning to pull together costs. It definitely will create a budgeting discussion and some hard decisions.  Here are some storage limits.

Like Bob Griffin likes this

In my opinion this is a big enough deal for those of us on Server to be at least a table topic or roundtable discussion.  We are going to get nailed on pricing.  Add-ons alone are huge.  For server you pay a one time price, then 1/2 that price each year.  On cloud, it is over 3 times as much for some apps and does not have a "discount" each year.  I understand their business decision, but it is an awfully difficult pill to swallow since we have it ingrained in our company and now feel like we don't have a choice.  Please forgive my frustration, this is just a lot to process as the only Jira admin with a budget.

yes I completely agree.  I am dreading the research I am about to do on pricing, as, like you, we have a lot of add ons that we depend upon.  We also are on a very tight budget.  Frustrating indeed!

Our company is in the same predicament as yours, it is going to be painful. We have six Jira Server instances that use different configurations and will probably need to be merged together. This is going to be a very large price increase considering both Data Center and Cloud instances cost about 10x more than Server does.

Like you, I understand their business decision, but many companies might start looking for other options instead of Jira.

I'm in the process of migrating from Server to Cloud, and have many of the same concerns.  I have a good amount of workflow automation, and a ton of reporting, utilizing add ons that are not supported in Cloud, and for which JIRA Cloud does not have an option.  Basically in addition to the Cloud migration I'm having to find new add ons that are Cloud compatible and then figure out how to replicate everything.


And the data point is extremely valid - I'd love to know from Atlassian how much it is going to cost me to maintain my attachment history, and what options they recommend if I can't do it in Cloud in a price reasonable manner.


Where my mind is, quite frankly, is look for a different solution OR start from scratch in JIRA cloud with new workflows, tools, etc.


Having someone from Atlassian, or an approved vendor with experience in the area, would be a wonderful discussion.

@Karen is there a way to get this as a table topic for an upcoming meeting?  It seems like it might be of interest to many folks.  

Like jllange likes this
Karen Community Leader Oct 29, 2020

@Derek Rone  Our November meeting will have someone from the Atlassian Cloud Migration team.  After that we can do round table discussions. 

Like jllange likes this

@Karen - where can I go to sign up for the meeting?


Karen Community Leader Nov 17, 2020

@jllange  Here is a follow-up from Elizabeth on your question from the November meeting.

I wanted to share some documentation for identifying custom fields in server, per her question during our session:

Like jllange likes this

This is very useful. It shows database queries to find Jira Custom Fields that are not used much and mentions other ways to optimize your instance. 


I know there are other members of the Community that work for companies that provide software for Healthcare Providers.  While there may be some variances company to company, Atlassian recently informed us they were not able to sign our HIPPA BAA.  As a result, we cannot migrate to Cloud and have switched over to Data Center.


If a HIPPA BAA is required by your company, I strongly suggest getting approval from Atlassian prior to investing too much effort into migration planning.


Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you