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Urgent Hire :: Contract :: Jira/Confluence Administrator :: Irvine, CA (Remote)

Role: Jira/Confluence Administrator

Location: Irvine, CA (Can work Remotely)

Duration: 6 Months


Experience Level: 3+ Years



Job Description




Responsible for the supporting and maintaining Jira and Confluence.

  •          Have good understanding of the business process that are supported by Jira and Confluence
  •          Be a leader on tool usage, standard methodologies, and implementation
  •          Document technical solutions that align with enterprise objectives
  •          Identify and communicate gaps between current and desired end states
  •          Work with users to ensure consistent performance
  •          Be a trusted support and escalation point for technical issues
  •          Assist with delivery management processes and enforcement
  •          Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
  •          Communicate and collaborate with internal/external teams



Educational Background:

Bachelor's degree required. Experience administering Atlassian products.



  •          3+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)
  •          Process oriented mindset. Good experience in the enablement of enterprise-level processes using Jira and Confluence.
  •          Experience with configuring and supporting integration using development tools on Jira
  •          Experience with managing reports on Jira and supported reporting applications
  •          Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
  •          Technical understanding of common networking terms and tools
  •          Previous experience working in a dynamic and agile environment
  •          Able to work independently with minimal guidance in a rapidly changing environment
  •          Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
  •          Demonstrate good interpersonal skills and communication, both written and spoken
  •          Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  •          Good work ethic and the ability to work with diverse teams across different time zones
  •          Strong ability to multi-task and adapt to changing priorities


Ability to Travel:

10% to 25% travel nationally


Comments for Suppliers:

  •          Ideal candidate will have previous experience in a help desk role and demonstrated ability to triage and troubleshoot.
  •          Candidates must have demonstrated hands on experience with Jira AND Confluence.
  •          Knowledge of Scripting will definitely help with trouble shooting.
  •          This role will be remote until  returns to the office
  •          Candidates must be willing to report to Irvine , Carson OR San Jose CA to be considered for conversion to Direct Employee




Thanks and Regards,

Amit Kumar

Sr. Recruiter

P : 408-216-7383 :  E:  

2N Market St, Suite # 400, San Jose, CA- 95113

1 comment

Mohammed Amine Community Leader Jun 09, 2021

Amazing article


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