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Recruiting for a Business Analyst role (JIRA and Confluence) in Europe or Mexico Edited

Are you looking for a challenge?  Are you looking for exciting projects where you play a vital role and can take responsibility?  Are you comfortable working with business people and IT people?  As part of the ICT team, you will be the interface between both worlds: internal departments and the ICT department. You will work within an industrial environment where passion, trust, open communication, initiative, and innovation are highly valued.


Business Analyst (m/f)


Oskar Rüegg AG, headquartered in Jona (Switzerland), is specialized in the production of metal moldings and assemblies with a location in Bulgaria and Mexico. We work with the most modern working methods and a certified management system. The latest technologies are used in development and production. We sell our high-quality products worldwide, including in the automotive industry.

Main duties

  • Specify requirements in cooperation with internal stakeholders for the internal Atlassian JIRA, the ERP system and interfaces (i.e. CAD, CAQ, CRM, operational data acquisition, etc.)
  • Work in business-critical internal projects
    • Design and implementation of a new internal knowledge management strategy
    • Other digitalization initiatives
  • Translate the business requirements into technical requirements considering processes, data and user interface
  • Identify and resolve target conflicts of users and stakeholders in relation to functional requirements
  • Implement the defined solution in JIRA
  • Collaborate with the ERP implementation partner for ERP topics
  • Present and evaluate solution alternatives under consideration of technical and commercial aspects
  • Collaborate and communicate with the process owners and other team members to provide robust requirements and specifications
  • Support the product owner in testing and rollout of the solutions
  • Present the developed solutions
  • Document the developed solutions
  • Responsible for change requests and prepare the basis for decision-making
  • Work with the team to continuously review and improve existing processes
  • Work with the tester to classify and prioritize bugs

Your profile

  • Experience in an industrial environment (automotive would be optimal) in a role that is interfacing with several business areas, i.e. project management, supply chain, IT is a plus
  • Strong technical affinity
  • Experience in JIRA is a plus
  • Experience in Confluence is a plus
  • Experience in SAP or another ERP is a plus
  • Agile experience / certification is a plus
  • Project management experience is a plus
  • Experience in administration of any IT tool or ticketing system is a plus
  • Confident with presentations / moderation
  • Service oriented mindset
  • Excellent verbal and written skills in German and English
  • Verbal and/or written skills in Spanish or Bulgarian would be a plus

What we offer

  • High pace industrial environment with lean structures where you can take on responsibility, learn a lot and make an impact.
  • Internal canteen
  • Free drinking water
  • Free parking
  • Free internet access
  • Employee discounts
  • Events for employees
  • Flexible work times
  • Barrier-free physical access
  • Trainings
  • Home office

Sounds like you? Your application is welcome.

Your contact:
Ms Nadine Bank, Head of ICT
phone +41 55 415 60 47



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