We are always looking for new talent to join us in our mission to optimize time tracking. As one of the largest, award-winning, and top-selling app vendors in the Atlassian Ecosystem, we hire only the best and brightest.
What does Tempo do? We enable companies to grasp the true value of time and get meaningful insights into their operations. With our products, managers know exactly how their teams are spending their hours each day. From billing, to resource management, to cost tracking, we are proud to give our customers data they can use. Lately we have been expanding into new ecosystems, most recently Zendesk. It’s an exciting time, with lots of innovation and growth on the horizon!
Our reach is wide: we are happy to support more than 20,000 customers all over the world. We are looking for candidates to bring fresh perspectives to our amazing teams located in Iceland, Sweden, Canada, and the USA.
Join us and discover the thrill of being part of a team that is not only digging deep in automation, AI and cool tech but also builds great and reliable products our teams and customers love!
About The Job
The Atlassian Expert plays an important role at Tempo in supporting teams in defining next-generation solutions that customers want - or didn’t know they wanted, and promoting a holistic understanding of Tempo in the Atlassian Ecosystem. This position is for our Montreal office but we are open to remote applicants.
Apply Directly: https://www.tempo.io/open-positions#op-430426-atlassian-ecosystem-expert
The role involves
- Providing guidance to customer support teams on issues related to Atlassian products.
- Representing Tempo in webinars, and at Atlassian community events online (Atlassian community) or in person (AUG events, Summit).
- Sharing your expertise internally and delivering training on Atlassian products to Tempo employees such as Jira (Users & Admin), Jira Service Desk, and Confluence on Cloud, Server, and Data Center.
- Helping with installing & configuring Atlassian products along with key apps used to support our internal processes.
- Leading and/or participating in key internal initiatives requiring Atlassian expertise.
- Collaborating with Tempo teams in both the Montreal and Reykjavik offices, as well as with various Atlassian partners and vendors.
- Travelling may be required to attend Atlassian events and to connect with Tempo teams in Reykjavik and Boston.
The ideal candidate
- Has great communication skills and enjoys sharing their knowledge and expertise with others.
- Has at least 2 to 3 years experience as an Atlassian expert or consultant.
- Is an expert with Jira Software and Confluence. Knowledge and expertise of other Atlassian products including Tempo products is an asset.
- Has a passion for training and coaching others.
- Having Jira certification is a strong asset.
- Has excellent presentation skills.
- Being Fluent in English, spoken and written. Spoken French is considered a strong asset. Spoken Icelandic is a nice surprise!
What's In It For You
- Remote work!
- Unlimited vacation in most of our locations!!
- Great benefits plan including health, dental, vision and more
- Great office spaces in Canada & Iceland
- Diverse and dynamic teams
- Challenging and exciting work
- An opportunity to have a real impact on our business
- Free breakfast and snacks
- A great range of social activities
- And so much more!!
Note: As our hiring teams are global, please submit your resume in English only!
At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
