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Application Manager Atlassian (m/f/d) Edited

Communardo is searching for an Application Manager in Germany.

Are you interested in advising customers throughout the complete life cycle of software applications? Are you able to fix complex problems and quickly restore an application to its original state? Do you want to contribute to a constant exchange of knowledge with other service experts? If so, contact us!

We are one of Atlassian's leading partners in the German-speaking area. As an Atlassian Platinum Solution Partner, we provide a full range of services for well-known companies in various industries. Our services include consulting, configuration, app development, installation, implementation, training and hosting for Atlassian products. Our app products are used by more than 1500 customers in over 60 countries via the Atlassian Marketplace. Our team of over 150 employees is at the forefront of the German Atlassian community with blog posts, webinars and events. 

If you are a team player, like to exchange ideas with experts and appear as an expert to customers, then we are looking forward to meet you!

Locations: Dresden, Heilbronn

 

What tasks can you expect?

  • you are the technical contact person for our customers
  • you advise our customers throughout the complete life cycle of software applications (with a focus on Atlassian) and ensure a future-oriented application environment
  • you independently integrate new applications into the existing infrastructure of our customers and are not afraid to make suggestions for improvement
  • you ensure the stable operation of the applications by means of analyses, plan and supervise updates
  • you fix more complex problems and quickly restore the application to its original state
  • you support our customers in the administration of the various Atlassian applications
  • you contribute to the constant exchange of knowledge with other service experts and discuss improvements with experts

 

What are the requirements?

  • secure handling in the administration of server operating systems (Linux and Windows)
  • secure handling of web servers (e.g. Apache, IIS) and application servers (e.g. Tomcat)
  • good knowledge of database management systems (e.g. Postgres, MySQL, MSSQL)
  • experience in the field of application management is an advantage (e.g. planning/implementation of updates or installations, systematic analysis of malfunctions, etc.)
  • experience in the use of Atlassian technologies is an advantage
  • structured approach and diligence in handling a wide variety of customer enquiries
  • successfully completed vocational training in the IT environment or comparable qualification
  • career changers with relevant experience welcome
  • willingness to quickly familiarise oneself with new topics
  • high customer and service orientation as well as good communication skills
  • very good written and spoken knowledge of German and English
  • distinctive team spirit and independent working style

 

What do we offer you?

  • permanent employment
  • use at the Dresden or Heilbronn location (low travel share possible)
  • flexible working hours
  • performance-related remuneration and company pension scheme
  • possibility of home office, job ticket, time value account, medical check-ups, etc.
  • annual development talks and tailored further training measures
  • joining activities, such as team, game or sports events
  • team spirit lived through mutual support and active exchange of knowledge among each other

You find yourself in the tasks, but have concerns about the prerequisites? No problem, we individually support you during the induction phase!

 

Are you interested?

Apply with a short cover letter, your curriculum vitae and references via our application form.

We are looking forward hearing you!

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