Seeking candidates to fill two Jira Specialist positions to support a Mele Associates Inc. contract with the National Nuclear Security Administration (NNSA) Office of Safety, Infrastructure, and Operations (NA-50) with the development and implementation of its Business Management System (BMS), a high-priority new strategic initiative.
Apply a the following link:
Project Manager - Jira Administrator | Career Opportunities (ultipro.com)
This full-time position will be full-time remote work.
Continuous improvement is the heart of NA-50's performance culture. The BMS is the overarching term used to encompass continuous improvement principles and tools, such as the plan-do-check-adjust cycle. The goal of the NA-50 BMS is to effectively deliver quality products and services to stakeholders on-time. Atlassian’s Jira project software was selected for the BMS pilot project; however, depending upon the assessment of the pilot NA-50 may pivot to another software.
The Jira Specialists will work closely with the Deputy Chief of Staff and Business Management team to gain an understanding of NA-50's operations and the BMS. The Jira Specialists will then work with Product Owners in each of NA-50’s ten sub-offices to implement and improve the BMS. This will consist of developing and socializing BMS policy, plans, and procedures. The Jira Specialists will help identify existing processes and systems that align with a plan-do-check-adjust cycle.
The JIRA Specialists should be a creative and adaptable individual who is a strong communicator, shows initiative, brings forth innovative ideas and solutions, and works well in diverse teams.
Essential functions include:
- Assess NA-50 operations and processes
- Work with Product Owners to implement and enhance the organization BMS
- Identify existing processes and systems that align with plan-do-check cycle
- Support analyses for NA-50 programs and key deliverables
- Conduct data quality reviews
- Support the development of reports and briefings
- All other duties as assigned
MINIMUM QUALIFICATIONS
- College graduate Bachelor’s degree
- At least 2 years’ related experience
- Prior experience standing up and implementing business or quality management systems for organizations
- Strong Atlassian’s Jira skills and experience
- Excellent attention to detail
- Strong project management skills
- Prior quality analysis experience
- Strong communication skills
- Customer service experience
- Provide Jira administration support to help with managing projects, service desk, and dashboards
- Responsible for creating and organizing new projects, configuring the layout, design, and Workflow of the Jira projects
- Responsible for performing user and group administration on Jira
- Responsible for writing complex JQL queries to create filters, reports, and dashboards for the stakeholders
- Collaborates with stakeholders to gather the requirements of their projects and work on it accordingly
- Adaptable and willing to work in a fast paced, hard-working office
- Ability to obtain and maintain a DOE L or Q security clearance
