Hello, We're looking into JIRA ticket, does anyone know if the estimated and recorded hours are visible to the customer? Jurgen
Please refer below for scenario: User creates a issue and links one or more issues as link type 'Relates to' Issue created Expected: as soon as issue created, the issue linked to #1 have flagged...
Hello ladies and gents - I need to be able to auto close the tickets in "REOLVED" status within 24 hours. I was found this solution https://confluence.atlassian.com/display/JIRA/Jelly+Escalation...
Hi I have two separate JIRA accounts. In one of them I see a nifty releases panel in the second one I don't. See attachments: Screen Shot 2015-02-03 at 12.18.07.png How do I enable it for ...
starting from this page: https://support.atlassian.com/customer/servicedesk-portal I found an answer: https://answers.atlassian.com/questions/105538/share-your-best-practices-for-jira-high-availab...
We wish to use JEMH on our servicedesk projects in order to overcome existing limitations / issues with the Service Desk Mail Handler. However, irrespective of any configured setting/notificati...
One of my repetitive task is to create JIRA Projects for developers teams. We run JIRA 6, with JIRA Agile. We have custom worflow, isue types, permissions,... and each time I create a project,...
Hi, On the 'Close' issue transition we have a 'close issue' screen which, among other fields, asks the user the specify the resolution for the issue. We used to have the default for resolution set ...
I have enabled the field JIRA Capture URL, but it is empty (I use Safari 8.0.2). We need to get the url for a screenshot included automatically in the issue!
I've I date time selection customfield and I need in this case to force to user to input the date using the format: dd/MM/yyyy HH:mm. I've found how to change the format for all date field/customfie...
Hello, I would like to get an issues list showing native and custom fields values. By default and without adding the "--outputFormat 999" parameter, it runs without error showing only the systems fie...
I would like to use Tempo to track time spent on rework in issues. We consider time as rework when an Issue moves from TEST back to DEVELOPMENT in the workflow. We could use Worklog Attributes but I ...
Hi All, I'm very new to JIRA and I'm learning how to use and configure the Agile module. We have 3 projects set up and I want to configure access so that project members can only access the pr...
Hi, I hope someone can assist me! I'm in the process of writing an Atlassian Connect based plugin and while it works via the local install, and registers in the Market Place it will not install in o...
Can we load a different application within JIRA window. Meaning I will have a link on JIRA menu bar for our inhouse application and I wanted to access the application within the same window.
We have about 10 years of ideas, comments, and proprietary information in our JIRA. We want to start to allow our community to create JIRAs with their ideas, add comments to existing JIRAs, and...
There are people that want to manage sprints but we don't want to have "Administer Projects" permission. Is there a way to change this?
We just changed the default "send mail from" address, so I want to easily see whether there are any projects that are using a non-default address. We have several hundred projects, and I don't want t...
There are a number of users who are not able to view the results of specific queries (please refer to the snap shot below). They seem to have all the same access, but we are having trouble isolating...
I am trying to put together a business case to migrate from JIRA server to JIRA cloud. The obvious benefit being on the latest and greatest version of JIRA at all times. Is there any addi...
For various reasons, our QA group puts bugs in the current sprint, and then once they are prioritized some go into a later sprint. The bugs are labeled with the desired FixVersion, so i can fi...
Hello, I am evaluating Xray for test management inside Jira. I'd like to know how people addressed the missing test cycle object (like it exists in Zephyr for example) to create in bulk a number of...
We do a lot of internal logging for performance monitoring. We don't have a lot of data from which to determine times that would indicate some a problem in progress, so what should we be looking for?...
I'm using the Bob Swift Run CLI Actions in Confluence and trying to embed runFromIssueList into a Confluence page. I've run a similar command in bash script, but I can't seem to get t...
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