we are planning to upgrade to latest Jira version 7.9.1 , currently we are on version 7.3.9 Looking at the JIRA Software upgrade checklist.
Hi, The import process throws error "[Account is required. ] In my csv file there is account information available. Not sure why it is not reading that information and wh...
I was adding some Issue properties using the Automation add-on that we will use for other automation rules, etc. But we also want to search on these issue properties using the JQL construct issue.pro...
When I create the new board, it already includes existing issues from the project that it's a part of. How can I create a new board within an existing project which does NOT include the issues ...
Hi The project is done I don't want anyone to create issues in the project anymore but I still want the users to be able to view the issues How do I configure that?
Is anyone else having problems assigning users, watchers, or updating other users from the quick view? I'm either getting an error when I search for and add a user, or I'm not able to edit the field ...
import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.ModifiedValue import com.atlassian.jira.issue.util.DefaultIssueChangeHolder import org.apache.log4j.Category ...
We have two products we are trying to setup in Identity manager in OneLogin. Jira and conluence. Our confluce is just the companyname.jira.com and wiki is compyname.jira.com/wiki is...
When I issue a GET request for updateDate > 2018-03-25 01:15, the query breaks. I keep getting the error message that the date is in the wrong format (inspite of being in the correct format) B...
We have an "IT Change Management" project. The simple scripted validator is supposed to check to see if a custom field (date field) called "Outage End" will be within date/time of 2 other ...
We are currently running Jira6.4 and a user had created a Kanban board in which he and two others are administrators. Only one person is able to see the menu bar on the left side of the board.&...
It is possible to get the createmeta based on project and issuetype, http://kelpie9:8081/rest/api/2/issue/createmeta?projectKeys=QA&issuetypeNames=Bug&expand=projects.issuetypes....
Good morning to all. We recently acquired 10 licenses of Jira cloud, to start managing some aspects of our projects with this platform. It's the first time we've used Jira. We are having many doub...
I am trying to set a Jira user to active from Jira Service Desk (SSD) via script. When I run the script in SSD it sees the user as active even if he/she is not active in Jira. When the script is...
Hello there, We have a ranking custom field in all Epics. My question is how could we get the ranking to adjust accordingly? For example, Epic A is ranked #1 and Epic B is ranked #2. Wh...
We have multiple projects sharing the epics. And the active sprints have their swimlanes configured to be grouped by epic. Looks like 'shared' epics doesn't show up. Example : Project - A (...
Hello, What is the difference between Transition Properties and Step Properties? I am trying to set up permissions to edit Jira issues only for a specific issue type for Support team and...
We have a workflow for Problem management. In one transition, I have to assign the issue to a problem manager (can be various people) and the problem manager has to "approve" the problem. That...
Hello Community, I have currently 2 teams working on one board but in different sprints. The Epic Burndown is showing me sprints that had no stories linked epic. Is it normal? Does the f...
Hi Team, I would like generate report for my team based on the below criteria. Is there any way to take the reports in JIRA (without plugin). Please advise. Unresolved issues: By Month By Week...
....multi.languages\":true,\"sd.customer.portal.transitions\":true,\"jira.jql.autoselectfirst\":true,\"sd.customer.portal.transitions.config\":true,\"sd.new.settings.sidebar.location\":true,\"sd.invite...
Hello, How could I see in the dashboard "Projects that lead is me"? Thank you so much.
JIRA, you're killing me! While trying to add transitions to workflows, I keep getting error messages like: "You cannot perform this operation on a draft workflow." (while trying to add a new tran...
Although the transition has been deleted from the workflow, and all copies of the workflow sent inactive have been deleted, along with statuses that were no longer required, there is a single transit...
Hi can I set one issue type in multi hierarchy level in portfolio for jira ?! for example in our case, issue1 (with issue type A) is parent of issue2 (with issue type B) and then I wan to create is...
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