Using Jira Email this Issue, I have a few Event Types that allow e-mails to be sent when an issue is Created, Comments added, or Updated. I created these from the built in Jira templates for th...
I recently needed to create a KanBan flow to manage items in a more specific way. But, in doing this I applied another KanBan workflow to get the same columns to work in. However, something changed t...
I added a child to an issue and it appears. I don't see a way to delete it. Clicking "Bulk Edit" gives me the option to delete issues, which isn't the same thing as removing it as a child. How do I...
It seems that no matter what I do in the slack-subscription-config settings for a connected channel, the /jira create command always notifies the channel about the issue creation. I would like to sil...
I want to give executive-level users the ability to view a list of specific projects and the issues that exist within them. However, I don't want this "view only" access to count towards one of our u...
I have a single workflow scheme that is shared across 12 projects. There are 3 workflows in this scheme. On one of the projects only one of the workflows is showing up. I have check...
I created a KANBAN board and configured it to show labels on the cards. When that didn't work, I tried components and that didn't work either. It just says "None" in both fields. But there are labels...
Hello, I have created a customized field, but I can't find him on the issues panel. My goal is to add this new field to the filter of the issues panel.
I'm researching how to setup an approval workflow for next-gen service desk, and from what I saw, the feature doesn't look to be available yet. Does anyone know when that feature is scheduled to be d...
Here is what really upsets me, they sold me a product that on their website said there was support, it didn't say community support, it specifically said 12 months of support and upgrades, but after ...
I Have changed the name and icon of a priority used by a few issues in my scrum sprint. The change was the default highest priority icon, (the crimson upper arrow). I can't reverse it. Now my sprin...
In my organization ,we often get prometheus alert. I am planning to create jira ticket automatically when prometheus critical alert fires. And when the same alerts comes ,it should append with the ...
I have a date field (eg. 12/06/19), End date, and a integer field, Days in Advance. I would like to set an JQL where the "days in advance" will count backwards from the end date. Wh...
I am attempting to just add a CSV file to my issues as a test, but I keep receiving the error: ``` RuntimeError: dictionary keys changed during iteration ``` Here is the code (I've removed the ...
As you know a service desk ticket can affect multiple assets. I need to be able to relate the corresponding assets to the tickets and currently only have the ability to add one asset to the ticket.
How to run an issue filter of all issues linked to 1 specific issue? In our Service Desk project - we open up Problems to track problems. We then link incoming issues that are related to said proble...
We have a hierarchy Epic > Feature > Story. I'm trying to create a custom listener that can help us to copy a custom field value "Synchronization enabled" from Epic to story. I have tried multi...
The Workfront Marketplace app installs without any errors, but when I try to access the Configure page I ultimately just get a "App is not responding, wait or cancel?" Any idea why this app won...
Is there a JIRA dashboard gadget to see SonarQube reports in JIRA Dashboards
Hi there, We're trying to assign a task to a user and they do not show up in the Assignee list. I ran the Permission helper for the user and checking for "Assignable User" permission. A...
Hey Folks, I would like to access the suffix of an attribute of an Insight Object in a groovy script. But I can not find a method to get the suffix in the Insight API. In my script I a...
Hi, Can you kindly let know how to shift from one workflow to another. Project A has A1 workflow and A2 workflow. Based on a status transition from A1 workflow, we have to go to start of A2 workflow...
I've been through all the settings and reset them multiple times, not sure what else to try?
Hi there, We are planning to move from Jira Cloud Free to Jira Cloud Standard in the very near future. What will happen to any existing projects and users we have created in the Cloud Free account? ...
This documentation says: 'The events to post to the URL, either "all events" or a specific set of events.' How does one create a webhook on "all events"? Using `'events':...
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