your current browser is not supported

hi,

One of our users get the message 'your currenct browser is not supported', while using IE 11.0.9600.17501. I have been reading some issues about IE thinking that the current browser is IE 7 in these topics: https://jira.atlassian.com/browse/JRA-35300 and https://jira.atlassian.com/browse/JRA-33835

We are using JIRA v5.2.7#850, IE 11.0.9600.17501 on Windows 7.

Can some one help me with this problem, how I can solve this?

Thanks!

Wouter

2 answers

This widget could not be displayed.

Take a look at officially supported platforms for JIRA 5.2

https://confluence.atlassian.com/display/JIRA052/Supported+Platforms

IE8 and IE9 are officially supported according to this doc

This widget could not be displayed.

Hi, you could try pressing F12 while being in the browser, then go to Emulation tab and check the value in the document mode, play a little with the values and see if that makes it work.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

83 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you