your current browser is not supported

Wouter Wassenaar January 12, 2015

hi,

One of our users get the message 'your currenct browser is not supported', while using IE 11.0.9600.17501. I have been reading some issues about IE thinking that the current browser is IE 7 in these topics: https://jira.atlassian.com/browse/JRA-35300 and https://jira.atlassian.com/browse/JRA-33835

We are using JIRA v5.2.7#850, IE 11.0.9600.17501 on Windows 7.

Can some one help me with this problem, how I can solve this?

Thanks!

Wouter

2 answers

0 votes
Ramiro Pointis
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January 13, 2015

Hi, you could try pressing F12 while being in the browser, then go to Emulation tab and check the value in the document mode, play a little with the values and see if that makes it work.

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Alex Medved _ConfiForms_
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January 12, 2015

Take a look at officially supported platforms for JIRA 5.2

https://confluence.atlassian.com/display/JIRA052/Supported+Platforms

IE8 and IE9 are officially supported according to this doc

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