worklog insert time shown as 1:00 AM

Hi.

When looking at issue's WorkLog activity it's always shown that worklog is inserted at "1:00 AM" although it cannot be the case by any timezone. Is it a bug or by design or caused by our faulty configuration?

10 answers

1 accepted

0 votes
Accepted answer

Found out that we had a setting "Log work with start time" off in Tempo add-on. After enabling it work logs times started appearing OK.

Timezone seems not to make a difference at all, because all the worklog times appear the same. Times of comments are OK though.

And yes, we have users from different timezones using Jira.

Timezone seems not to make a difference at all, because all the worklog times appear the same. Times of comments are OK though.

And yes, we have users from different timezones using Jira.

0 votes

that's weird. Is there any timezone difference between the JIRA server and its client machines?

Today we discovered accidentally that hovering over 1:00 AM shows correct datetime in hovering popup.

Do you have the same behavior in the database ? or is just the display ?

Do you have the same behavior in the database ? or is just the display ?

The database entry has something like:

CREATED
UPDATED
STARTDATE
timeworked

2014-03-19 11:22:06
2014-03-19 11:22:06
2014-03-19 00:00:00
612

So I guess STARTDATE is used for that 1:00 AM that we're seeing, but I don't find a place to speficy worklog's start date(time?). Maybe it's somehow possible to use CREATED date in worklog list instead?

Any more recommendations about how we could solve this?

0 votes

Hmm... may be your date picker format is off or broken? You may want to double check that against https://confluence.atlassian.com/display/jira/__date+and+time+formatsif it helps. This is just a hunch though.

Just checked - date and time formats seem totally OK.

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