Udo is correct, you have a JIRA license of more than 2000 users, which is probably incorrect. I do suggest to confirm with the sales team if this was the license you have bought and if you wanted the 10 user license instead.
Just open a ticket with the customer advocates project in support.atlassian.com and they should confirm this to you.
That actually does seem weird. Do you pay annually or monthly? Because all monthly customers get 2000 user licenses for JIRA (an upper limit) because we read the number of users out of your product to decide how much to charge you and which "pricing tier" you are really on. If you pay anually however then your license should reflect what you purchased.
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