why jira is not opening on customized port ?

Actually I installed jira in aws ec2 instance(ubuntu). when i am installing i changed the port number from 8080 to 9090. when i am trying to access from hostname:portnumber like  **** ec2-34-215-168-22.us-west-2.compute.amazonaws.com:9090***   .  but it is showing that 

This site can’t be reached

ec2-34-215-168-22.us-west-2.compute.amazonaws.com took too long to respond.





can any one please help me to debug this and to access jira

2 answers

1 vote

What does the log say is going on?

Check and make sure 9090 port is open on the security group being used by the ec2 instance.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

522 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you