why jira is not opening on customized port ?

Actually I installed jira in aws ec2 instance(ubuntu). when i am installing i changed the port number from 8080 to 9090. when i am trying to access from hostname:portnumber like  **** ec2-34-215-168-22.us-west-2.compute.amazonaws.com:9090***   .  but it is showing that 

This site can’t be reached

ec2-34-215-168-22.us-west-2.compute.amazonaws.com took too long to respond.

 

ERR_CONNECTION_TIMED_OUT

 

 

can any one please help me to debug this and to access jira

2 answers

1 vote

What does the log say is going on?

Check and make sure 9090 port is open on the security group being used by the ec2 instance.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,322 views 5 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you