why jira is not opening on customized port ?

Actually I installed jira in aws ec2 instance(ubuntu). when i am installing i changed the port number from 8080 to 9090. when i am trying to access from hostname:portnumber like  **** ec2-34-215-168-22.us-west-2.compute.amazonaws.com:9090***   .  but it is showing that 

This site can’t be reached

ec2-34-215-168-22.us-west-2.compute.amazonaws.com took too long to respond.





can any one please help me to debug this and to access jira

2 answers

1 votes

What does the log say is going on?

Check and make sure 9090 port is open on the security group being used by the ec2 instance.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,076 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot