A set of Projects are using a NEW Notification Scheme (to address people's complaints that they get way too many email notices...), where ASSIGNEE is set to get notified ONLY for the following events: ISSUE Assigned, Resolved, Commented, Comment Edited, and Moved.
As Project Lead, I'm on EVERY notification event, other than Generic.
However, when I take an UNASSIGNED Jira and assign it to person X (a team member/developer), and also add a Comment in the Assignment dialog box --- person X gets NO email notices at all - not for the initial Assignment, nor for the Comment.
I'm thinking the only problem could be they are not actually the "Assignee" WHEN I change the assignment... but that makes no logical sense...
I've had two other people confirm that they are also NOT notified when they are already the Assignee, and I simply add a Comment to their Jira --- which really makes no sense!
What's wrong? what other events do they need to be added to?
RE: Hosting details below, I thought our Jira was "in the cloud", but it does not end in atlassian.net. However "About Jira" displays: Atlassian JIRA v6.0.8
Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events