JIRA considers issues as resolved when they have a resolution set. This has nothing to do with statuses.
That is why the issues with resolutions = fixed where there. This is reflected in some reports.
I advise you to either add post functions to automatically set the resolution or add a screen to the 'Close' transition (or whatever name it is), so the user always has to set a resolution on closing issues. This way, you 'done' issues will also be 'resolved'.
I hope it was helpful.
Jaime Kirch da Silveira
Atlassian Cloud Support
Hi all! Lauren here from the Enterprise Cloud marketing team. I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...
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