when I attempt to create a custom field for an issue in Jira, I get the screen that allows me to choose a custom field type, but when I select a type and hit "next", the system simply redirects to the main page of custom fields. Its as if it just cancels my request. Ive tried multiple browsers. Whats happening?
Have you tried enabling safe-mode in your JIRA to check if any plugin may be causing this?
I believe we'll need to investigate this taking a look at the logs to find the root cause.
Please create a ticket at https://support.atlassian.comso one of our support engineers can help you on that.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs