why can't my project admin configure her project boards ?

as a JIRA admin (cloud) I've created a project and a user.  I've added that user as the project admin.

THe project has the default scrum board and I've added a kanban board as well (for the ready board)

but the project admin can't configure the boards ! ?    

What's wrong here ?

3 answers

1 accepted

Thx for your reactions.

The problem was that I made the project and boards thru my admin account.  So although I added the scrum master as project lead and administrator I was still the board administrator (in the board>configure>general tab) I still had to replace me with the scm account.

0 votes

Does your user have admin access to all the projects included in the board filter?

Hi Oliver,


You can check by opening the project and click on Project Administration.

Check the project Roles.



Henrique Freitas

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,081 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot