while creating the ticket facig this error

Capture123.PNG

please help me How to troubleshoot this issue?

 

1 answer

0 votes

You have made a field called "Missed SLA Comments" mandatory for the issues, but not put it on the creation screen.

Either

  • Add it to the screen
  • Change the project's field configuration to make it optional
  • Change the workflow, removing or amending the validator on "create" to not check that field is filled

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