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  • while creating issue in JIRA getting this error -- The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation. Close the dialog box and press refresh in your browser

while creating issue in JIRA getting this error -- The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation. Close the dialog box and press refresh in your browser

While creating issue in JIRA getting this error -- The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation. Close the dialog box and press refresh in your browser.

As per the error dialog box i refresh the browser and tried but no luck. I have the required permissions as well

Please find the attached snapshot and do needful.

Am using JIRA v6.2Santosh G.PNG

3 answers

0 votes
Vasiliy Zverev Community Champion Oct 26, 2016

Could you investigate atlassian-jira.log for errors

2016-10-27 11:12:24,187 ajp-bio-8009-exec-5090 WARN santosh.g 672x55841317x1 eh4lik 10.10.31.230 /plugins/servlet/streams [atlassian.streams.internal.StreamsCompletionService] Registering failure for stream provider Stash due to error other
2016-10-27 11:12:37,226 Thread-32 WARN [jira.plugin.common.CalendarProvider] Cannot get calendars: Cannot get login credentials.
sk.eea.alloct.remote.exception.ClientException: Cannot get login credentials.
at sk.eea.jira.util.AllocClientProvider.<init>(AllocClientProvider.java:32)
at sk.eea.jira.util.AllocClientProvider.getInstance(AllocClientProvider.java:44)
at sk.eea.jira.plugin.common.CalendarProvider.updateCalendars(CalendarProvider.java:52)
at sk.eea.jira.plugin.common.CalendarProvider.access$000(CalendarProvider.java:23)
at sk.eea.jira.plugin.common.CalendarProvider$1.run(CalendarProvider.java:36)
at java.lang.Thread.run(Unknown Source)

Did you ever figure out what caused the "Thread-32 WARN [jira.plugin.common.CalendarProvider] Cannot get calendars: Cannot get login credentials."?

I am having the same problem and can't find any cause or solution.

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