where to find jira issue severity

dhandapani May 18, 2021

How do i know the issue severity from jira_issue table.

I have searched in Jira issue table, but it seems to be a custom field. any one share me the info to get this?

1 answer

1 vote
Olga Videc
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 18, 2021

Hello, 

By default Jira doesn't have a severity field, it uses priority.

You can add severity as a custom filed, type drop-down single select.

BR, Olga

dhandapani May 18, 2021

Shall I use the priority values 1,2,3,4,5 as severity? which is available in the priority column in  jira_issue table ?

Olga Videc
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 18, 2021

You can use whatever suits you. It's a custom field, use something everyone will understand.

For example

S1 - Critical

S2 - Major

S3 - Moderate

S4 - Low

.

.

.

OR 

Sev 0

Sev 1

Sev 2

.

.

.

 

BR, Olga

dhandapani May 20, 2021

Hi,

I have taken stringvalue column in customfieldvalue  table.

Thank you for your help.

Dhandapani

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