when I share an issue, the from field in the email is my name, but the mailto is the notification email

we use jira 6.1.1

when I mention someone in a comment in an issue, the from field in the email is my name, but the mailto is the project's notification email.

this means a reply to this email is sent to the project's notification email.

but I want the reply to be sent to me.

can anyone tell me how I can change this so that the mailto is the name & address of the person who initiated the mention email ?

ps a similar problem occurrs when I share an issue. in that case, the mailto is filled with some admin emailaddress.

thanks!

2 answers

1 accepted

Based on this answers/issues this does not seems to be possible:

https://answers.atlassian.com/questions/59974/reply-to-jira-instead-of-the-actual-user

https://jira.atlassian.com/browse/JRA-15689

It still may be possible you use some add-on like JEMH

Inclusion of related issue content (ala Share Issue) hasn't been added to AdHoc notifications yet, I logged https://thepluginpeople.atlassian.net/browse/JEMH-2260and will add this as a checkbox in the future.

thanks, Boris. I've opened & read these links/pages. Maybe we should indeed minimze communication via email and maximize central communication, i.e. via comments : https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email

Glad to hear that info helped, would you accept and/or upvote my answer

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