I use the almworks structure add on.
I have a structure, including the Issue Links synchronizer.
when I delete an issue from my structure, the Issue Links synchronizer deletes all (underlying) linked issue relations.
how can I prevent that?
Nic's right - the synchronizer is required to delete those links because the relationship is not there any more.
The only way to keep the synchronizer-generated links after deleting the feature from your structure would be to put the feature (copy-paste) with all its children into another structure with an identically configured synchronizer. That would keep your links in place for use elsewhere.
In order to avoid it reappearing in your original structure you may need to tweak the synchronizers to exclude it.
Different users have different ways of organising their issues in Structure.
If your view is getting clogged with closed issues, try the Unresolved issues filter in the Structure toolbar.
If you want a structure that contains only unresolved issues (without the need for filtering) you could set up another structure with a Filter Synchronizer to pull in unresolved issues from the first one (using S-JQL), and a Links Synchronizer to recreate the hierarchy for you.
There are many ways to achieve that end; it all depends on what exactly you want your 'low fat' structure to contain.
If you delete an issue, then the links have nowhere to hook into, so they have to be removed as well. I think it's behaving correctly here. But I think I may have misunderstood the question - could you explain what you expect to happen to the links if you delete one of the end points?
I am not sad about losing the link, which caused the issue to be added to the structure. I am sad about losing the other links, the issue might have.
my structure contains 3 improvements (thanks to the filter synchronizer). each improvement has an issue link with some features. these features have also been added to the structure, thanks to the Issue Links synchronizer. some of these features have an issue link with stories. these stories have also been added to the structure, thanks to the Issue Links synchronizer.
Now, when I delete a feature from my structure, I understand that the Issue Links synchronizer removes the issue link between the improvement and the feature, but the Issue Links synchronizer ALSO removes the issue links between the feature and the stories....
how can I prevent that?
thanks, Robert, for all your possible solutions. I choose not to delete closed issues from my structure, because I want to keep the other links. I also choose not to have my structure only show unresolved issues, because I want to track progress of stories. I might introduce a second structure, as an archive.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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