what is the reason that submit form button is greyed out in internal LDAP

This question is in reference to Atlassian Documentation: User Management Documentation Directory

To whom is concerned,

I tried to configure the internal LDAP, I entered all the values needed in form, but the save and Test button has been greyed out.


Thank you. 

2 answers

0 votes

The LDAP save and test buttons remain greyed out until the data you've entered for the connection meet the minimal basic checks.  You say you've filled in all the values "needed", but missing one is the usual culprit.  Or perhaps one of the entries is clearly invalid (like a server name)

I have the same problem. Everything is filled out. Did you ever figure out what the problem was? 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,897 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot