webhook with jql filter is not trigered correctly

I`m currently setting up a automated message system for Mattermost (Slack look alike) for specific Jira events. To do that I'm using the Jira Webhook tool to call our internal server, which parse the data and creates a send a message to one of our channel. However, I'm having some problem with the JQL Filter option.

Case 1:

event: issue updated

JQL filter: project = "XYZ"

Case 2:

event: issue updated

JQL filter: project = "XYZ" and  status = Resolved

 

For the first case everything is normal. If an issue is resolved (in progress -> resolved) it trigers the webhook with the good status (resolved) and all the info of the issue. However, for the second case, the webhook is only triggered when the issue WAS resolved (resolved -> closed OR resolved -> reopened) and the data that is received from the webhook contains the new status (closed or reopened). So it looks like the webhook JQL Filter is used before the issue is reindexed....

I also tried to add to webhook as a post function in its corresponding workflow and i got the same results.

Am I doing something wrong or is there a solution to this problem?

Version: JIRA v7.3.4

Thanks!

2 answers

This is a known issue on jira servers.

See: https://jira.atlassian.com/browse/JRASERVER-65174

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

34 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you