we are using Jira also as a customer Interface.
However we would like to "hide" our top-developer names from the customers if such a Support ticket is assigned to them.
New Rule for Assignees field:
Hide "Assignees" to users in group "Customers" if Assignee is in (name1, name2, name3)
Ideally you would even be able to configure a place-holder that is shown
Hide "Assignees" to users in group "Customers" if Assignee is in (name1, name2, name3), Show "Development" instead.
Thank you for your help or possible ideas. I just purchased an unlimited license for your product ... maybe you could do this as a courtesy update. We have just updated to Jira 6.0.8
Thanks for being a customer! This is a well-documented issue; however, there isn't a simple solution. Please refer to JRA-1330.
There is a third-party plugin for JIRA that you could evaluate, it should be able to meet your needs. https://marketplace.atlassian.com/plugins/com.quisapps.jira.jfs
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs