we could not login using any of users details

Raveen I'm New Here Sep 14, 2017

Technical details

Log's referral number: 18362c9b-2134-4488-83c8-141c2b169011

Cause

Referer URL: http://111.223.77.101:8564/login.jsp

java.lang.IllegalStateException
java.lang.IllegalStateException
	at org.apache.catalina.webresources.AbstractArchiveResource.getCertificates(AbstractArchiveResource.java:206) [catalina.jar:8.0.33]
	at org.apache.catalina.loader.WebappClassLoaderBase.findClassInternal(WebappClassLoaderBase.java:2436) [catalina.jar:8.0.33]
	at org.apache.catalina.loader.WebappClassLoaderBase.findClass(WebappClassLoaderBase.java:831) [catalina.jar:8.0.33]
	at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1274) [catalina.jar:8.0.33]
	at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1139) [catalina.jar:8.0.33]
	at org.bouncycastle.crypto.generators.PKCS5S2ParametersGenerator.<init>(Unknown Source) [bcprov-jdk15on-1.50.jar:1.50.0]
	at org.bouncycastle.crypto.generators.PKCS5S2ParametersGenerator.<init>(Unknown Source) [bcprov-jdk15on-1.50.jar:1.50.0]
	at com.atlassian.security.password.PKCS5S2PasswordHashGenerator.generateHash(PKCS5S2PasswordHashGenerator.java:30) [atlassian-password-encoder-3.2.3.jar:?]
	at com.atlassian.security.password.DefaultPasswordEncoder.isValidPassword(DefaultPasswordEncoder.java:134) [atlassian-password-encoder-3.2.3.jar:?]
	at com.atlassian.crowd.password.encoder.AtlassianSecurityPasswordEncoder.isPasswordValid(AtlassianSecurityPasswordEncoder.java:68) [crowd-password-encoders-2.8.8.jar:?]
	at com.atlassian.crowd.directory.AbstractInternalDirectory.authenticate(AbstractInternalDirectory.java:420) [crowd-persistence-2.8.8.jar:?]
	at com.atlassian.crowd.directory.AbstractInternalDirectory.processAuthentication(AbstractInternalDirectory.java:254) [crowd-persistence-2.8.8.jar:?]
	at com.atlassian.crowd.directory.AbstractInternalDirectory.authenticate(AbstractInternalDirectory.java:220) [crowd-persistence-2.8.8.jar:?]
	at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.authenticateUser(DirectoryManagerGeneric.java:283) [crowd-core-2.8.8.jar:?]
	at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.authenticateUser(ApplicationServiceGeneric.java:194) [crowd-core-2.8.8.jar:?]
	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:69) [embedded-crowd-core-2.8.8.jar:?]
	at com.atlassian.crowd.embedded.core.DelegatingCrowdService.authenticate(DelegatingCrowdService.java:37) [embedded-crowd-core-2.8.8.jar:?]
	at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.authenticate(FilteredCrowdServiceImpl.java:51) [embedded-crowd-core-2.8.8.jar:?]
	at com.atlassian.jira.security.login.JiraSeraphAuthenticator.crowdServiceAuthenticate(JiraSeraphAuthenticator.java:75) [classes/:?]
	at com.atlassian.jira.security.login.JiraSeraphAuthenticator.authenticate(JiraSeraphAuthenticator.java:49) [classes/:?]
	at com.atlassian.seraph.auth.DefaultAuthenticator.login(DefaultAuthenticator.java:88) [atlassian-seraph-3.0.3.jar:?]
	at com.atlassian.seraph.filter.PasswordBasedLoginFilter.runAuthentication(PasswordBasedLoginFilter.java:133) [atlassian-seraph-3.0.3.jar:?]
	at com.atlassian.seraph.filter.PasswordBasedLoginFilter.login(PasswordBasedLoginFilter.java:78) [atlassian-seraph-3.0.3.jar:?]
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:110) [atlassian-seraph-3.0.3.jar:?]
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:82) [classes/:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:79) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) [atlassian-profiling-1.9.jar:?]
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.jira.web.filters.johnson.JiraJohnsonFilter.doFilter(JiraJohnsonFilter.java:53) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) [urlrewritefilter-4.0.3.jar:4.0.3]
	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) [urlrewritefilter-4.0.3.jar:4.0.3]
	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) [urlrewritefilter-4.0.3.jar:4.0.3]
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394) [urlrewritefilter-4.0.3.jar:4.0.3]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) [classes/:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:42) [?:?]
	at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:39) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) [?:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:70) [atlassian-plugins-servlet-4.1.0.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58) [atlassian-plugins-servlet-4.1.0.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31) [atlassian-core-5.0.6.jar:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39) [atlassian-core-5.0.6.jar:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?]
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:41) [classes/:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:62) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:36) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) [classes/:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?]
	at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:59) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:115) [atlassian-gzipfilter-3.0.0.jar:?]
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92) [atlassian-gzipfilter-3.0.0.jar:?]
	at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:45) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at com.atlassian.jira.web.filters.InstantUpgradeHoldingFilter.doFilter(InstantUpgradeHoldingFilter.java:99) [classes/:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) [catalina.jar:8.0.33]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) [catalina.jar:8.0.33]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) [catalina.jar:8.0.33]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) [catalina.jar:8.0.33]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) [catalina.jar:8.0.33]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) [catalina.jar:8.0.33]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) [catalina.jar:8.0.33]
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616) [catalina.jar:8.0.33]
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522) [catalina.jar:8.0.33]
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095) [tomcat-coyote.jar:8.0.33]
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672) [tomcat-coyote.jar:8.0.33]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1502) [tomcat-coyote.jar:8.0.33]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1458) [tomcat-coyote.jar:8.0.33]
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_102]
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_102]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.0.33]
	at java.lang.Thread.run(Thread.java:745) [?:1.8.0_102]

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