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Daniel Nebra May 20, 2015

I want to test JIRA SERVICE DESK to improve in my company.

I Would like configure connection LDAP with internal directory but my user has role Administrator and I can't change tu SYSADMIN. How I can do it?

In trial version is not possible?

 

3 answers

1 vote
Luciano Fagundes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2015

Daniel

Just to complement Nic's answer above, please find below the restricted functions in Atlassian Cloud Applications.

https://confluence.atlassian.com/display/Cloud/Restricted+Functions+in+Cloud+Applications

Cheers

L.F

0 votes
Mr. Wolf May 21, 2015

Hi Daniel,
here you can try JIRA with ServiceDesk without the Atlassian on Demand limitations 30 days for free.

https://swift.seibert-media.net/

Saludos,
Oliver

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2015

You cannot (yet) connect a Cloud installation to LDAP.  

Also, you won't get system-admin rights on Cloud, those are reserved for Atlassian support only.

If you must have LDAP, you will need to migrate to Server version (or move to a Server version provided by a hosting company who will support LDAP - plenty of partners/experts do this, including my lot)

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