To add comments to an issue, the user must have both of the following permissions for the issue's relevant project:
If the user is just a customer he will need only Add Comments permission.
Also, please note that if these users are customers (with no JIRA access) then they will only be able to comment issues they reported and the ones they were addedd as participants.
Thanks and regards,
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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