user receive same mail repeatedly in jira

about jira email notification i would lke to ask :

when set a single mail,the user can receive the mail normally.

but when set a mail group,if one user of the group cannot receive the mail for some reason,

others will receive same mail repeatedly,please tell me why?

3 answers

1 accepted

0 vote

As long as some users are getting the mails, JIRA is sending it for sure. Must be an issue at the user's end!

take a look at thie KB article on duplicate emails,

how to import jira source code to eclipse, source code is a maven project i want to import to eclipse project , thanks

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,225 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot