since we had add-on compatibility problems had to revert back to 7.2.8 from 7.3.3
Used the 'jira.downgrade.allowed=true' option and things seemed ok, for a time.
Now we notice the good ol' "JIRA Software is licensed but not currently installed" problem.
we're a standalone type system installed from tar.gz archive.
I would think the code is actually the correct version, problem seems to be this table in the DB, 'pluginversion' has some bad values in it that didn't get set back to 7.2.8
Anyone know the correct values for these records in 7.2.8 ?
well, actually, home_jira/plugins/installed-plugins DOES contain:
and the 7.3.0 language packs
If I just delete them and restart jira, will it repopulate the dir from the 'software' directory ?
You can see a XML export and import approach in https://confluence.atlassian.com/jirakb/after-upgrading-to-jira-service-desk-3-2-x-or-greater-service-desk-project-s-navigation-bar-shows-unable-to-render-element-due-to-an-error-845943102.html
unfortunately the 'issues' with the upgrade were not spotted immediately and people have been using the app all day now. fixing it without reverting to backup is the top priority.
We're fine with waiting at 7.2.8 until incompatible add-ons have been updated to work with 7.3 era code
Problem is the "JIRA Software" core component is installed as a plugin and it's the 7.3 jars and wont work with the rest of JIRA at 7.2.8
I can probably remove the 7.3 jars and replace them with the 7.2.8 jars in
and manually edit the version strings in the DB
YES, this worked fine.
We had the same issue...
downgrade from 7.13.5 to 7.10.1
what we did to resolve:
create pg_dump of db from jumpbox
create xml backup of jira
/var/atlassian/application-data/plugins/installed-plugins/*to a backup dir
all good - 1hr 5m from start to QA approved
Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events