upgrade test installation disables production

I have a production 3.4.1 on a server. On a separate server I upgraded the 3.4.1 to the 5.2.1 using an evaluation license. But when I'm running the 5.2.1 test installation I cannot access the dashboard on the production.

is this due to some data that was migrated not allowing two instances?

thanks

4 answers

This widget could not be displayed.
Daryl Chuah Atlassian Team May 05, 2013

Hi Akhan

Since you are using JIRA 3.4.1, you cannot directly upgrade to 5.2.1, it will cause data integration problem in JIRA. You would need to upgrade from 3.4.1 to 4.4.x then only to 5.2.1

Best if you follow this documentation which is Upgrading JIRA with a Fallback Method

Hopefully it helps!

Cheers :)

Daryl Chuah Atlassian Team May 05, 2013

Hi Akhan

I guess as long as the port is not being used by other application, then you are fine to use it. Please confirm is there any application is using the same port as your JIRA. Thanks

hi

thanks but i actually installed 3.13.5 imported my data, then exported, then installed 4.4.5 imported the data, then exported, then installled 5.2.11, this final installation wasn't have any issues.

from my understanding i should change port 8080 to 8081 in the sever.xml file in the conf folder.

can you confirm? thanks!

This widget could not be displayed.

but is this port the main reason why i can't access production since i have a test installation up with the same settings?

Daryl Chuah Atlassian Team May 05, 2013

yes i guess that's the problem. You need to switch to other port since currently it is clashing with your other port belongs to the production system.

This widget could not be displayed.

but they are on different machines how can that be?

Daryl Chuah Atlassian Team May 05, 2013

Have you try using other port number instead ? Yes they can be in a different machine but if is under the same network still it would cause the problem.

This widget could not be displayed.

thanks, let me try that

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

99 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you