1 answer

0 votes

Cancellation of what?

sorry Nic. should've provided more detail. I am trying to consolidate my Atlassian accounts. I logged in to one cloud atlassian account I have with the intention of cancelling it as I had already backed up. In the process of doing this it pushed me up a level to my main atlassian ID rather than cloud account. As a result, I cancelled the wrong atlassian cloud account.

Is there anyway to undo this? I have already contacted support...

There's no way to undo a deletion yourself. You've already done what I'd suggest and got in touch with support. Your account is not deleted though, Atlassian retain them for years for audit reasons, and I suspect getting it reactivated will not be hard. Via support ;-) Or possibly mailing sales-at-atlassian-dot-com with all the details you have about it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,815 views 18 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you