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undo cancellation

Rory Miller-Cheevers Dec 29, 2014
 

1 answer

0 votes
Nic Brough [Adaptavist] Community Leader Dec 29, 2014

Cancellation of what?

Rory Miller-Cheevers Dec 29, 2014

sorry Nic. should've provided more detail. I am trying to consolidate my Atlassian accounts. I logged in to one cloud atlassian account I have with the intention of cancelling it as I had already backed up. In the process of doing this it pushed me up a level to my main atlassian ID rather than cloud account. As a result, I cancelled the wrong atlassian cloud account.

Is there anyway to undo this? I have already contacted support...

Nic Brough [Adaptavist] Community Leader Dec 29, 2014

There's no way to undo a deletion yourself. You've already done what I'd suggest and got in touch with support. Your account is not deleted though, Atlassian retain them for years for audit reasons, and I suspect getting it reactivated will not be hard. Via support ;-) Or possibly mailing sales-at-atlassian-dot-com with all the details you have about it.

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