Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,363,962
Community Members
 
Community Events
168
Community Groups

unable to “tag” people in Jira

What is the reason and why I am unable to “tag” people in Jira?

1 answer

1 vote
Robert Wen Community Leader Sep 14, 2022

Hello @Haroon Habibi .

You should probably check to see if you're in a group that has Browse Users and Groups global permission.

@Robert Wen please write me the steps or guide me how to resolve this? thank you!

Robert Wen Community Leader Sep 14, 2022

So, for this I refer to a previous Community post: https://community.atlassian.com/t5/Jira-Service-Management/Unable-to-tag-people-in-Jira-comments/qaq-p/2107503

Which pointed to this Knowledgeable article: https://confluence.atlassian.com/jirakb/mentions-and-autocomplete-are-not-working-in-jira-cloud-779160727.html

Note: You have to be a Jira Administrator (Jira Project Administrator is not enough) to be able to do this.

Good luck!

Suggest an answer

Log in or Sign up to answer