unable to “tag” people in Jira

Haroon Habibi September 14, 2022

What is the reason and why I am unable to “tag” people in Jira?

1 answer

1 vote
Robert Wen_ReleaseTEAM_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 14, 2022

Hello @Haroon Habibi .

You should probably check to see if you're in a group that has Browse Users and Groups global permission.

Haroon Habibi September 14, 2022

@Robert Wen_ReleaseTEAM_ please write me the steps or guide me how to resolve this? thank you!

Robert Wen_ReleaseTEAM_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 14, 2022

So, for this I refer to a previous Community post: https://community.atlassian.com/t5/Jira-Service-Management/Unable-to-tag-people-in-Jira-comments/qaq-p/2107503

Which pointed to this Knowledgeable article: https://confluence.atlassian.com/jirakb/mentions-and-autocomplete-are-not-working-in-jira-cloud-779160727.html

Note: You have to be a Jira Administrator (Jira Project Administrator is not enough) to be able to do this.

Good luck!

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