unable to modify reporter

Hello JIRA Community,

I tried to modify the reporter of a ticket, but this is not possible, because the option doesn´t even appear. I also tried to use the permission helper and then it shows all permissions set correctly. I still use the default screen schema on every project, the reporter cannot be modifiedt either with an user with admin permissions nor as JIRA admin.

Just to make the problem some more clear...
What I would like to see:

able to modify.JPG

 

What I actually see:

unable to modyfi.JPG

 

P.S. These screenshots come from two different JIRA Servers, I tried to compare JIRA Core settings, but this didn´t help.

 

Thanks in advance!

 

Best wishes

 

Kamil

1 answer

1 vote

Two basic checks:

Look at the permission scheme - does your user have "modify reporter" permission?

Look at the edit screen for the project/issuetype (drill down through the issue type screen scheme) - is "reporter" on it?

Yes, my user got the permission modify reporter.

But if I want to edit the issue, there is no field "reporter"

 

Could you check the screen I asked about?  Not just click edit, look at the configuration.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,567 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you