unable to manage request type group in service desk cloud

Hi

 

I can not manage request type group since today.

The column is not displayed !

When I click on the "Request types" menu, The column to manage groupe is not displayed !

The URL  https://.......atlassian.net/servicedesk/admin/.../request-types  change to https://.......atlassian.net/servicedesk/admin/.../request-types/group/33 and only one group is displayed

 Is it a bug ? or I change something in my configuration ?

 

Can you help me please ....

 

Thanks

 

image2016-11-18 10:29:42.png

2 answers

0 votes
Jack Brickey Community Champion Nov 18, 2016

It seems to be working fine for me.

Actually the problem seems related to my profile.

I tried with a coworker's account on my computer with the same browser and the problem is not there.  

I'm JIRA administrator and SD project administator.

I don't understand why the group management panel is not showing up for me ???

 

May be, there is a configuration on my profile to do ?

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