unable to create a custom dashboard

Hello, 

When i want to create a dashboard ("manage dashboard" -> "create new dashboard") I end up on the log in page, with this message displayed : "You must sign in to access this page. If you think this message is wrong, please contact your JIRA administrators."  

But I am logged in my account ! And I have one of the higher access user ability...

1 answer

Hi Justine,

Could you please make sure your user belongs to the group that has the JIRA Users Global Permission? There's a bug already reported at: https://jira.atlassian.com/browse/JRA-23499 regarding this situation.

Please add yourself as a watcher to be notified of future updates.

Cheers,

Clarissa.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,167 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot