trying to create an automation to create a subtask and assign to specific user

forlooper December 8, 2016

issue created => issuetype = separation => create subtask assigned to manager

1) how do i assign it to a specific user from a field (like %supervisor%) - that doesn't work
2) it won't save

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Jeff Tillett
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December 9, 2016

Sub-tasks and assignment cannot be dome through the SD automation, these tasks will need to be completed as post functions of your workflow. (Can be a post function of create if you like)

For the assignee, you would want to use the "Copy Value From Other Field" post function to copy your supervisor field to assignee.

image2016-12-9 9:28:22.png

We are doing the subtasks using scriptrunner like this:

image2016-12-9 9:27:50.png

issue.summary = 'Badge Access - ' + issue.getSummary()
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.component.ComponentAccessor
def componentManager = ComponentManager.instance
def optionsManager = componentManager.getComponentInstanceOfType(OptionsManager.class)
def cf = customFieldManager.getCustomFieldObjects(issue).find {it.name == 'Support Category'}
def fieldConfig = cf.getRelevantConfig(issue)
def optionOrigin = optionsManager.getOptions(fieldConfig).find {it.value == "Technical Support"}
issue.setCustomFieldValue(cf, optionOrigin)
def projectComponentManager = ComponentAccessor.getProjectComponentManager()
def project = issue.getProjectObject()
def component = projectComponentManager.findByComponentName(project.getId(), "Door Access")
issue.setComponent([component])


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forlooper December 28, 2016

Thanks Jeff, no, i found Quick subtasks for Jira, which works like a charm! 

Jeff Tillett
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December 28, 2016

No problem!

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Jeff Tillett
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December 8, 2016

Are you trying to do this in SD's automation or with Scriptrunner?

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