Hello,
First of all, I want to thank you for this nice plugin.
We just bought it and we have a little problem, after the first survey (on a ticket) is sent at any new update (on that ticket) is sending another survey. How i can configure the plugin to send only one survey per ticket?
I am looking forward to hearing the good news from you,
Hello,
I'm not sure about which plugin you are talking, but in any case, having a look to the "Notification Scheme" used in your project should probably help you.
i`m talking about:
we didn't find anything on Notification Scheme .
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Hello,
sorry, I don't have any insight on how to solve this issue, you should probably contact the plugin editor for help if nobody else answers here :-/
(answers.atlassian.com is a general community board about Atlassian tools & plugins)
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Hi,
I cant find any contacts of the plugin editor . Thank you for your help!
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You could try using the info here : https://marketplace.atlassian.com/vendors/1211771
There is an e-mail & a website (but no support platform)
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