tried to login but they do not have USE permission or weren't found. Deleting remember me cookie

patricio July 12, 2016
 

2 answers

0 votes
Anderson Hsu October 26, 2017

Dear Partners, 

I think I face the same question refer to my question: https://community.atlassian.com/t5/Confluence-questions/Confluence-account-can-not-login-question/qaq-p/659008

After check the log, we found the same message as same as you describe, how can we solve the question ? Thanks a lot.

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 12, 2016

Yes, the user isn't set up correctly - check their groups and that they've not been deactivated/disabled

patricio July 12, 2016


As I set there is only user

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 12, 2016

Um, no, you had not said anything.  You've just quoted the error message you get when someone tries to log in when they do not have permission, do not exist or have been deactivated.

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