time duplication on tickets after assuming them to review

Mostafa ElBadawy May 16, 2024

when i have any ticket and i log time on it with "time doctor" app and assign them to review or move the ticket to anyone else in my team the time i logged gets duplication every time

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Jack Brickey
Community Leader
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May 16, 2024

I would suggest reaching out to the vendor for support.

Mostafa ElBadawy May 17, 2024

By the vendor you mean Jira themself for my company? @Jack Brickey 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2024

I was referring to Time Doctor. I am unfamiliar with the app. It sounds like the issue is related to the app .

Like Mostafa ElBadawy likes this
Mostafa ElBadawy May 20, 2024

its an app to log time on jira tickets ,
and i talked with time doctor customer support and thy said that the problem is from jira,
so Do you know how to contact customer support here? @Jack Brickey 

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