time.On stops working when out of maintenance

We cannot now use time.ON for Jira since the period of our maintenance expired today. The following error was given:-

  • Your license has expired. Please open the License Management Console to update your license.

This should never occur as the license terms are:-

"Download:Licenses last forever, support and upgrades last for 12 monthsInstances and add-ons are hosted on your servers"
We are usign Jira 6.0.6

1 answer

0 votes

You probably need to contact the vendor directly for a fix for this.

There are a number of licence models out there that will tell you they last forever, but still require renewals (free renewals, but you still need a new licence key), it may be one of them.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,374 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you