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ticket change from one sprint to another is disabled

Edited

If the ticket is in the Ready for test status , there is no availability to change the sprint or estimation or something else , everything went gray , but in the other statuses it works normally , Can you help me with that?jira bug.JPGjira.JPG

2 answers

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Answer accepted
Alex Koxaras Community Leader Sep 16, 2022

Hi @Anush Chatikyan 

You have to check within the workflow, that status' properties. You might have the jira.issue.editable permission set to false. Read more here:

https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

Let me know if that helps.

Alex Koxaras Community Leader Sep 19, 2022

@Anush Chatikyan I'm glad this helped you! Kindly mark my answer as accepted in order to help others with similar questions. Thank you!

Like Alex Koxaras likes this

It worked thank you so much for help, will add also this link for further help for
others, 

https://confluence.atlassian.com/servicedeskcloud/working-with-workflows-1097176459.html

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