the private key could not be found in teh key store

using Portecle to facilitate running JIRA under SSL in win 2012.

When generating a key pair to create a cert request based on it, the key pair is always a self signed key. after processing and installing the cert from CA, JIRA shows up as running under self signed cert instead of a CA cert.

is there an alternate route to creating and adding the cert for JIRA so it runs properly?

1 answer

0 votes
Steven Behnke Community Champion Feb 01, 2016

If you're running under the self-signed cert, you've imported the wrong certificate. If you'd like advice walk us through what you did step-by-step.

  1. The self-signed cert + private key is used to generate a CSR
  2. The CSR is returned from your CA with a newly signed cert along with the trust chain
  3. Import the trust chain
  4. Import the new cert matched to the alias you created the CSR with, using the key you generated before
    This will give you a complete trust chain + your paid for cert/key.


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