the private key could not be found in teh key store

using Portecle to facilitate running JIRA under SSL in win 2012.

When generating a key pair to create a cert request based on it, the key pair is always a self signed key. after processing and installing the cert from CA, JIRA shows up as running under self signed cert instead of a CA cert.

is there an alternate route to creating and adding the cert for JIRA so it runs properly?

1 answer

0 vote
Steven Behnke Community Champion Feb 01, 2016

If you're running under the self-signed cert, you've imported the wrong certificate. If you'd like advice walk us through what you did step-by-step.

  1. The self-signed cert + private key is used to generate a CSR
  2. The CSR is returned from your CA with a newly signed cert along with the trust chain
  3. Import the trust chain
  4. Import the new cert matched to the alias you created the CSR with, using the key you generated before
    This will give you a complete trust chain + your paid for cert/key.

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

151 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you