My user has created a ticket in JIRA and they are facing two issues
1) the issue summary field resets to its default text and erases the summary what i wrote during the ticket creation
2)Although the priority is selected it still asks to select the priority so I have click on the drop and again select the same priority. Then only it will allow me to update the ticket.
Please note I have admin access to the portal and I need to fix this issue for other users.
i tried with this it is working fine
<script type="text/javascript"> jQuery(document).ready(function($) { JIRA.bind(JIRA.Events.NEW_CONTENT_ADDED, function (e,context) { addDefaultSummary(); }); addDefaultSummary(); function addDefaultSummary(){ if($("#summary").val() == ''){ $("#summary").val("'EMERGENCY -<Add one line change description>"); } } }); </script>
The first solution is working fine.
However I am unable to attach the snip shot
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i am not sure how you are setting priority field value!!
you can use upload image option to upload a image
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1.how you are setting summary default value?
2. how the priority field has selectrd? i mean through UI or using any script?
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1)To set the defaul text I used the below script
<script type="text/javascript">
if (AJS.$("#summary").val() == '')
AJS.$("#summary").val('EMERGENCY -<Add one line change description>')
</script>
2)For priority i am attaching the screen shot.
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2. screen shot not able see here
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