suddenly Not getting correct Responce From JIRA REST API

Problem is while we  are authenticate with any REST API  we are getting some HTML content and its said "Atlassian Site Reliability Engineers will be performing routine maintenance on the support.atlassian.com system. During this maintenance window the service will be offline" 

so when we are getting the correct response..

bellow is the whole HTML content which we are getting in responce


 <!doctype html> <html> <head> <meta charset="utf-8"> <meta name="description" content=""> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Atlassian Cloud Notifications - Page Unavailable</title> <link rel="stylesheet" href="//aui-cdn.atlassian.com/aui-adg/5.8.15/css/aui.css"> <script src="//cdnjs.cloudflare.com/ajax/libs/moment.js/2.8.2/moment.js"></script> <script src="//cdnjs.cloudflare.com/ajax/libs/moment-timezone/0.2.1/moment-timezone-with-data.js"></script> <script src="//cdnjs.cloudflare.com/ajax/libs/require.js/2.1.20/require.min.js"></script> <script src="//ajax.googleapis.com/ajax/libs/jquery/1.8.3/jquery.min.js"></script> <script src="//aui-cdn.atlassian.com/aui-adg/5.8.15/js/aui-soy.js" type="text/javascript"></script> <script src="//aui-cdn.atlassian.com/aui-adg/5.8.15/js/aui.min.js" type="text/javascript"></script> <script src="//aui-cdn.atlassian.com/aui-adg/5.8.15/js/aui-experimental.min.js"></script> <!--[if lt IE 9]><link rel="stylesheet" href="//cdnjs.cloudflare.com/ajax/libs/aui/5.8.15/aui/css/aui-ie.css" media="all"><![endif]--> <!--[if IE 9]><link rel="stylesheet" href="//cdnjs.cloudflare.com/ajax/libs/aui/5.8.15/aui/css/aui-ie9.css" media="all"><![endif]--> <!--[if lt IE 9]><script src="//cdnjs.cloudflare.com/ajax/libs/aui/5.8.15/aui/js/aui-ie.js"></script><![endif]--> <script type="text/javascript"> (function () { var smartStatusBaseUrl; if (location.hostname == 'localhost') { smartStatusBaseUrl = location.protocol + '//' + location.hostname + ':' + location.port + '/'; } else if (location.hostname.indexOf("smart-status") > -1 ) { smartStatusBaseUrl = location.protocol + '//' + location.hostname + '/'; } else { smartStatusBaseUrl = location.protocol + '//' + location.hostname + '/status/'; } $('<link/>', { rel: 'stylesheet', type: 'text/css', href: smartStatusBaseUrl + 'styles/smart-status.css' }).appendTo('head'); define('smart-status/baseUrl', function () { return smartStatusBaseUrl; }); requirejs.config({ baseUrl: smartStatusBaseUrl + 'js/', paths: { backbone: '//cdnjs.cloudflare.com/ajax/libs/backbone.js/1.2.3/backbone-min', moment: '//cdnjs.cloudflare.com/ajax/libs/moment.js/2.10.6/moment.min', react: '//cdnjs.cloudflare.com/ajax/libs/react/0.14.0-rc1/react-with-addons.min', 'react-dom': '//cdnjs.cloudflare.com/ajax/libs/react/0.14.0-rc1/react-dom.min', underscore: '//cdnjs.cloudflare.com/ajax/libs/underscore.js/1.8.3/underscore-min' }, bundles: { 'smart-status-all': ['smart-status/app'] }, waitSeconds: 15 }); }()); require(['smart-status/app'], function (SmartStatusApp) { SmartStatusApp.start(); }, function (e) { console.error(e); AJS.$('#notifications').replaceWith('<div class="aui-page-panel"><div class="aui-page-header-inner"><section class="aui-page-panel-content"><h1>Page unavailable</h1><div class="aui-page-notification-description">The requested page failed to load. If the problem persists, please contact Cloud Support.</div><br><p><a href="https://support.atlassian.com/servicedesk/customer/jst" button class="aui-button aui-button-primary">Create a Support request</a></p></section></div></div>'); }); </script> </head> <body class="aui-layout aui-page-notification aui-page-size-medium" data-aui-version="5.7.0"> <div id="smart-status-page"> <section id="content" role="main"> <div id="notifications"> <div id="search-loading-spinner" class="loading-spinner" style="display: block;" align="center"> <table> <tr> <td width="100%" height="344px"><div align="center"> <svg height="97.33333333333333" version="1.1" width="97.33333333333333" xmlns="http://www.w3.org/2000/svg" style="overflow: hidden; position: relative;"><desc style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0);">Created with Raphaël 2.1.0</desc><defs style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0);"></defs><g><animateTransform attributeType="xml" attributeName="transform" type="rotate" from="0 48.66 48.66" to="360 48.66 48.66" dur="0.96s" additive="replace" repeatCount="indefinite" /><animateTransform attributeType="xml" attributeName="transform" type="rotate" from="30 48.66 48.66" to="0 48.66 48.66" dur="0.08s" additive="sum" repeatCount="indefinite" /><path fill="none" stroke="#707070" d="M48.666666666666664,25.333333333333332L48.666666666666664,8.666666666666664" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.25" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.25;"></path><path fill="none" stroke="#707070" d="M60.33333333333333,28.459407245029762L68.66666666666666,14.025650515289115" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.3333333333333333" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.3333333333333333;"></path><path fill="none" stroke="#707070" d="M68.87392608830356,37L83.30768281804421,28.666666666666664" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.4166666666666667" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.4166666666666667;"></path><path fill="none" stroke="#707070" d="M72,48.666666666666664L88.66666666666666,48.666666666666664" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.5" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.5;"></path><path fill="none" stroke="#707070" d="M68.87392608830356,60.33333333333333L83.30768281804421,68.66666666666666" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.5833333333333334" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.5833333333333334;"></path><path fill="none" stroke="#707070" d="M60.333333333333336,68.87392608830356L68.66666666666669,83.30768281804421" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.6666666666666666" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.6666666666666666;"></path><path fill="none" stroke="#707070" d="M48.666666666666664,72L48.666666666666664,88.66666666666666" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.75" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.75;"></path><path fill="none" stroke="#707070" d="M37,68.87392608830356L28.66666666666667,83.30768281804421" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.8333333333333334" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.8333333333333334;"></path><path fill="none" stroke="#707070" d="M28.459407245029766,60.333333333333336L14.025650515289122,68.66666666666669" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.9166666666666666" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.9166666666666666;"></path><path fill="none" stroke="#707070" d="M25.333333333333332,48.666666666666664L8.666666666666664,48.66666666666667" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0;"></path><path fill="none" stroke="#707070" d="M28.459407245029755,37.000000000000014L14.025650515289101,28.66666666666669" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.08333333333333333" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.08333333333333333;"></path><path fill="none" stroke="#707070" d="M36.999999999999986,28.45940724502977L28.666666666666647,14.02565051528913" stroke-width="8.666666666666666" stroke-linecap="round" opacity="0.16666666666666666" style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0); stroke-linecap: round; opacity: 0.16666666666666666;"></path></g></svg><p style="padding-top:1em; font-weight:500; color:#707070;">Loading notifications...</p></div> </td> </tr> </table> </div> </div> </section> <footer id="footer"> <section class="footer-body"> <ul> <li><a href="https://www.atlassian.com/cloud/status">Atlassian Cloud Status</a></li> <li><a href="Release'>https://confluence.atlassian.com/display/cloud/What's+New">Release Summary</a></li> <li><a href="https://confluence.atlassian.com/display/Cloud/Atlassian+Cloud+Documentation">Documentation</a></li> <li><a href="https://answers.atlassian.com">Answers</a></li> </ul> <div id="footer-logo"><a href="http://www.atlassian.com/" target="_blank">Atlassian</a></div> </section> </footer> </div> </body> </html>

2 answers

1 accepted

0 vote

The message explains what is happening - it will revert when they've finished.

 

Hi,

Still  we are getting the HTML content instead of valid JSON and content said,

Completed - Atlassian Site Reliability Engineers have completed the scheduled maintenance on the support.atlassian.com system."  

So my question is when JIRA will revert all the thing .

It now sounds like you're hitting the wrong url.  What urls are you actually hitting?

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